Please tell us in less than 100 words what qualities you have that will make you an outstanding 5-Star Cabin Crew member at Qatar Airways and how you have demonstrated them in the past.
Top three skills:
- Good team player
- Good communication skills
- Excellent interpersonal skills.
My job was in customer services
department. Company launch new promos, make changes in S.O.P but it was very
difficult for team members to remember them. I decided to prepare a file in
which I would write complete call, complaint handling procedure and information
about new promos. After creating that file I forward it to all my team members.
Now when a customer
asks about new promos or complaints about any issue with my team members
were facilitated to the customers from that
file.
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