Please tell us in less than 100 words what qualities you have that will make you an outstanding 5-Star Cabin Crew member at Qatar Airways and how you have demonstrated them in the past.

Please tell us in less than 100 words what qualities you have that will make you an outstanding 5-Star Cabin Crew member at Qatar Airways and how you have demonstrated them in the past.

Top three skills:

1. Good team player
2. Good communication skills
3. Excellent interpersonal skills.

My job was in customer services department. Company launch new promos, make changes in S.O.P but it was very difficult for team members to remember them. I decided to prepare a file in which I would write complete call, complaint handling procedure and information about new promos. After creating that file I forward it to all my team members. Now when a customer asks about new promos or complaints about any issue with my team members were facilitated to the customers from that file.

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